What it is
Lindy began as a no-code builder for AI agents and now sells itself as an AI employee shared by a whole team. It triages email and drafts replies, schedules meetings, sits in calls and writes notes, runs routines on a schedule and answers questions in Slack threads or over iMessage. It connects to Gmail, Slack, Notion, HubSpot and, by its count, more than 1,500 other apps, accepts any hosted MCP server, and can drive a browser for sites without an API. Actions that write or send can wait for approval, and its memory is kept in plain files you can open and edit.
Billing is per active user and in credits. The pricing page lists the Team plan from $49.99 a user a month for 5,000 credits, pooled across the workspace, with top-ups at $10 per 1,000 credits; the homepage still quotes the earlier $29.99 for 3,000. Anyone who signs up, joins the workspace or @mentions Lindy in Slack takes a billed seat. When the pool runs dry, credit-using actions pause rather than incurring overage.
New users get $50 of credits for seven days with no card. Enterprise adds HIPAA with a signed BAA, SSO, SCIM and audit logs.
Our review
Lindy works best as a shared assistant for a small team that lives in Slack and Gmail. It drafts replies, books meetings, joins calls and posts notes, and what one person teaches it becomes available to everyone in the workspace. The approval step before anything is sent, and memory stored as editable files rather than a black box, address the two complaints people usually have about letting an agent near their inbox.
The billing deserves a careful read before rollout. Every active user is a seat at $49.99 or more a month, and the pricing page defines active broadly: signing up, joining the workspace or mentioning Lindy in Slack. Slack joiners get a seven-day trial; direct sign-ups are billed at once, removed seats run to the end of the cycle with no proration, and the free week is one per person. A 20-person company that lets everyone try it in a shared channel could find itself paying for 20 seats by the following month.
Credits are the other variable. Lindy's own guide puts everyday asks at 2 to 250 credits, deep research or support-queue triage at 250 to 1,000, and dashboards or decks built from a CRM at 1,000 to 2,500. At roughly a cent a credit, 5,000 credits buys five to 20 deep-research jobs a month per seat, or a few hundred small asks. Monthly credits do not roll over, though top-ups do. The pause-instead-of-overage policy is genuinely useful for finance teams.
The public pages are inconsistent in ways that suggest pricing is still moving: the homepage quotes $29.99 for 3,000 credits while the pricing page says $49.99 for 5,000, and the feature list mentions Pro and Max plans that the pricing table does not show. On security, Lindy says it holds SOC 2 Type II, that neither it nor its model providers train on customer data, and that HIPAA controls are mapped rather than separately certified; retention periods are not published. Zapier and Make are cheaper and more predictable for back-office workflows between systems, but they do not sit in a meeting and write the follow-up.
Where it earns its place
A founder of a 6-person seed-stage startup
Clear the inbox and book investor and customer calls
Connect Gmail and the calendar, let Lindy draft replies for approval and propose times. One seat at $49.99 a month gives 5,000 credits, enough for daily triage and a few research tasks at 2 to 1,000 credits each.
A head of sales at a 15-person agency on HubSpot
Get call notes and CRM updates after every client meeting
Lindy joins calls, writes notes and updates HubSpot. Each rep who uses it is a seat, so 10 reps cost about $500 a month; restrict the Slack channel it is added to, because an @mention can create a seat.
An operations engineer wiring Lindy into internal tools
Let it read and act on an internal ticketing system with no public connector
Point Lindy at a hosted MCP server for the system, or let it drive the browser as a fallback; keep write actions behind approval. Browser use costs more credits, and the site says it is on Pro and up, which the pricing table does not explain.
Before you commit
- Setup
- Sign up with $50 of trial credits and no card; connecting email and calendar takes minutes, and an admin installs the Slack app for the team.
- Integrations
- Gmail, Slack, Notion, HubSpot and 1,500+ other apps by Lindy's count; any hosted MCP server; browser control where there is no integration; iMessage and Chrome extension.
- Data and privacy
- SOC 2 Type II (audited by Johanson Group); Lindy says it and its providers do not train on customer data; HIPAA controls mapped, BAA on Enterprise; retention periods not published.
- Cost at scale
- 20 active users on the entry tier cost about $1,000 a month for 100,000 pooled credits; extra credits cost $10 per 1,000, and the largest listed tier is $9,999.50 a month.
- Limits
- Monthly credits reset without rollover; credit actions pause when the pool is empty; 2 to 5 inboxes depending on plan, with the split not published.
What's good
- Inbox, calendar, meeting notes and routines in one assistant
- Works in Slack threads, iMessage, email and a Chrome extension
- Approval before sending; memory stored as editable files
- Credits pause instead of billing overage
- SOC 2 Type II; says customer data is not used for training
What's not
- A Slack @mention can create a billed seat
- No proration when seats are removed mid-cycle
- Monthly credits do not roll over
- Homepage and pricing page disagree on the Team price
- Retention periods not published; SSO and BAA only on Enterprise
Best for
Founders and small teams in Slack and Google Workspace who want shared help with email, scheduling and meeting follow-ups.
Alternatives
Lindy: common questions
- Is Lindy worth it?
- Lindy is a capable assistant for inbox and meeting admin, but its seat rules mean a single @mention in Slack can put a colleague on the bill. We rate it 4.0 out of 5.
- How much does Lindy cost?
- Free trial: $50 in credits for 7 days. Team from $49.99 per active user/month for 5,000 pooled credits, with larger credit tiers; top-ups $10 per 1,000 credits. Enterprise custom (HIPAA BAA, SSO, SCIM, audit logs).
- What are the downsides of Lindy?
- A Slack @mention can create a billed seat; no proration when seats are removed mid-cycle; monthly credits do not roll over; homepage and pricing page disagree on the Team price; retention periods not published; SSO and BAA only on Enterprise.
- Who is Lindy best for?
- Founders and small teams in Slack and Google Workspace who want shared help with email, scheduling and meeting follow-ups.
- How much does Lindy cost for a team or in production?
- 20 active users on the entry tier cost about $1,000 a month for 100,000 pooled credits; extra credits cost $10 per 1,000, and the largest listed tier is $9,999.50 a month.
- Is Lindy safe for company data?
- SOC 2 Type II (audited by Johanson Group); Lindy says it and its providers do not train on customer data; HIPAA controls mapped, BAA on Enterprise; retention periods not published.
- What are the best Lindy alternatives?
- The closest alternatives we have reviewed are Zapier, Manus and Relevance AI.
Answers checked Oct 22, 2026.
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