What is Ayven?
Ayven, made by the UK company Alknoma Ltd, is an AI coordinator that sits in Slack or Microsoft Teams. You mention @Ayven in a thread and she drafts a ticket in Jira, YouTrack, Asana or her own web board, checks for duplicates and sends it to you to approve, edit or reject. She then follows the ticket until it reaches Done. The company's line is that she does not do the work herself; she coordinates the people and agents who do.
The newest part hands approved tickets to agents you already run, such as a coding agent or a script behind a URL. On Ayven's own board she sends the agent a signed webhook once a ticket is approved and moved to In Progress. The agent can report back over MCP or HTTP and propose the next state, and the move waits for the person who approved the ticket. For Jira and YouTrack, your tracker's own automation runs the agent instead.
How much does Ayven cost?
| Plan | Price | What you get |
|---|---|---|
| Free | $0/month | 500 credits a month; 1 autonomous and 1 interactive slot |
| Standard | $179/month billed yearly ($199/month monthly) | No credit count; 1 autonomous and 3 interactive slots |
| Premium | $358/month billed yearly ($398/month monthly) | 3 autonomous and 5 interactive slots |
| Enterprise | Custom | Unlimited slots, SSO, dedicated infrastructure, data residency options |
Free ($0): 500 credits a month (one credit per finished run), 1 autonomous and 1 interactive slot. Standard $179/month billed yearly or $199/month monthly, no credit count, 1 autonomous and 3 interactive slots. Premium $358/month yearly or $398/month monthly, 3 autonomous and 5 interactive slots. Enterprise custom. Credit packs: 500 for $40, 2,000 for $100. Team members use the plan at no extra cost.
Is Ayven worth it?
Someone asks for a fix in Slack, three people react with a thumbs-up, and nobody files the ticket. A week later the request has vanished, or worse, an eager AI agent has picked up half of it with no one having agreed what done means.
Ayven is built for that gap. You mention @Ayven in Slack or Teams and she drafts the ticket, checks for duplicates and brings it to you to edit, approve or reject before anything lands in Jira, YouTrack, Asana or her own board. Once a ticket is approved and moved to In Progress, she can hand it to an agent you already run, such as a coding agent or a small script with a web address.
The handover is more carefully designed than most. On Ayven's board the agent gets a signed webhook (HMAC-SHA256, the scheme Stripe uses) and a token that opens only that one ticket and expires after 14 days at most. When the agent finishes, it proposes the next state, and the docs say the move waits for the person who approved the ticket. That is a sensible rule for anything an agent touches: the human who said yes also says done.
The catch: in Jira and YouTrack the gate is yours to build. There Ayven only sets the assignee, and the docs say your tracker's automation runs the agent whether or not Ayven approved the ticket, so you must add the approval check to the rule yourself. Pricing also jumps. Free gives 500 runs a month, then Standard is $179 a month on a yearly contract or $199 monthly, with a single background slot. The productivity figures on the homepage, such as 43% less time on handoffs, come from Alknoma's own team of five.
On data, the FAQ says your data is never used to train its models and is not shared with third parties, while the work runs on models from providers like Anthropic and OpenAI, hosted on Google Cloud, with SOC 2 Type II and GDPR claimed. How long Slack messages and tickets are kept is not published, and the privacy policy page did not load its text when we checked.
Our take: Ayven makes most sense as the clerk between a busy Slack channel and a few trusted agents, on its own board. A team that lives in Jira can get much of the same discipline from a well-written automation rule and keep the $2,148 a year.
Where it earns its place
A six-person SaaS team running a coding agent behind a webhook
Let the agent take small bug tickets only after the product lead agrees
Requests filed from Slack go to Ayven's own board; the agent receives a signed POST when the lead approves a ticket and moves it to In Progress, then proposes Done over MCP, and the lead signs off. The free plan's 500 runs may cover a light month.
An operations manager at a 30-person agency on Jira
Stop client requests made in Slack threads from getting lost
Mention @Ayven in the thread and she drafts a Jira ticket with the context and owner for approval, then chases it until Done. Standard at $179 a month billed yearly covers the whole team, as members are not charged per seat.
A platform lead wiring YouTrack automation to an internal agent
Keep an agent from acting on tickets nobody approved
Ayven sets the agent as assignee, but the tracker rule runs regardless, so the rule itself must check an approval field before calling the agent. Plan the rule first; Ayven's gate does not cover it.
Before you commit
- Setup
- Add Ayven to Slack, or upload the Microsoft Teams app as a .zip; connect a tracker from the web app, or start on Ayven's own board with no tracker.
- Integrations
- Slack, Microsoft Teams, Jira, YouTrack, Asana, Google Drive, Notion, GitHub and SharePoint; agents receive signed webhooks and report back through two MCP tools (get_ticket, move_ticket) or HTTP.
- Data and privacy
- The FAQ says your team's data is never used to train our AI models, data sits in Google Cloud encrypted with TLS 1.3 and AES-256, and work runs on models from providers like Anthropic and OpenAI. SOC 2 Type II and GDPR claimed; retention periods not published; region choice is Enterprise only. Which AI tools train on your data?
- Cost at scale
- A team on Standard pays $2,148 a year with unlimited runs; needing three background slots means Premium at $358 a month yearly, or $4,296 a year. Free-plan teams that run out can buy 2,000 credits for $100.
- Limits
- Free and Standard get one autonomous slot; agents switched on at once are capped at 3 on Free and 30 on Standard and Premium. Report tokens expire after 14 days; an agent that never reports leaves its ticket In Progress.
What’s good
- Every ticket and every state change goes to a person before it lands
- Agent handover uses signed webhooks and a per-ticket token that expires within 14 days
- Works from Slack and Teams with Jira, YouTrack, Asana or its own board
- Team members share one plan at no extra cost
- States customer data is not used for training; SOC 2 Type II claimed
What’s not
- In Jira and YouTrack, agent runs bypass Ayven's approval unless your rule checks it
- Jumps from free to $179 a month billed yearly
- Standard has only one background slot
- Data retention not published; privacy policy text did not load
- Productivity claims come from the maker's own five-person team
Best for
Small product or engineering teams that run requests through Slack or Teams and want a person to sign off before any AI agent starts or finishes a ticket.
Ayven alternatives
Ayven: common questions
- Is Ayven worth it?
- Ayven puts a real approval gate between your team's chat and your AI agents, but the gate only fully holds on its own board, and the first paid step is $179 a month. We rate it 3.6 out of 5.
- How much does Ayven cost?
- Free ($0): 500 credits a month (one credit per finished run), 1 autonomous and 1 interactive slot. Standard $179/month billed yearly or $199/month monthly, no credit count, 1 autonomous and 3 interactive slots. Premium $358/month yearly or $398/month monthly, 3 autonomous and 5 interactive slots. Enterprise custom. Credit packs: 500 for $40, 2,000 for $100. Team members use the plan at no extra cost.
- What are the downsides of Ayven?
- In Jira and YouTrack, agent runs bypass Ayven's approval unless your rule checks it; jumps from free to $179 a month billed yearly; standard has only one background slot; data retention not published; privacy policy text did not load; productivity claims come from the maker's own five-person team.
- Who is Ayven best for?
- Small product or engineering teams that run requests through Slack or Teams and want a person to sign off before any AI agent starts or finishes a ticket.
- How much does Ayven cost for a team or in production?
- A team on Standard pays $2,148 a year with unlimited runs; needing three background slots means Premium at $358 a month yearly, or $4,296 a year. Free-plan teams that run out can buy 2,000 credits for $100.
- Is Ayven safe for company data?
- The FAQ says your team's data is never used to train our AI models, data sits in Google Cloud encrypted with TLS 1.3 and AES-256, and work runs on models from providers like Anthropic and OpenAI. SOC 2 Type II and GDPR claimed; retention periods not published; region choice is Enterprise only.
- What are the best Ayven alternatives?
- The closest alternatives we have reviewed are Zapier, n8n and Devin (incl. Devin Desktop, formerly Windsurf).
Answers checked Nov 11, 2026.